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WLT Consulting, LLC

Wilma Townsend, President

News Brief

Fall 2009

Over the past several years, we at WLT Consulting have focused our work on helping systems to develop recovery-based and culturally competent systems of care.  Our goal is to help systems in their transformation to recovery focused, person-centered, consumer and family directed behavioral healthcare systems.

We have worked with a number of systems to conduct recovery readiness assessments, followed by specialized and individualized training, consultation. We have provided training and consultation to state, county, and local systems, governments, organizations, and agencies to: 

·         develop tools and materials toward becoming recovery focus entities

·         discuss, plan, and the establish Medicaid reimbursed Peer Support Services

·         establish measurements for consumer outcomes and consumer involvement in the provision of services

·         build and expand internal structures for performance improvement and outcomes measurement

·         develop or make recommendations for changes in their policies, procedures or regulations that pose barriers to consumer recovery or community integration

·         negotiate among key stakeholders

·         assisted providers to effectively expanding their workforce to include mental health consumers

·         facilitate staff and other stakeholder processes in developing a vision and values assure consumer and family access to - and choice of - evidence-based best-practice mental health services

·         develop consumer operated services and businesses

·         develop of cultural competency plans

Our work has lead to the development of a number of publications including training documents, curricula and toolkits that aid consumer focused recovery systems. These materials include both publications to inform about the recovery process, and to act as training tools for administrators, staff, consumers, families, and constituents. Some materials are a “Train-the-Trainers” model, allowing systems to train some staff, consumers, and families who are able to provide training to others as required. PowerPoint presentation of training materials are either included with the publication or toolkit, or they are available separately.

 

 

 

 

Publications

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                                Recovery Management Planning: Facilitating an Individual’s Recovery through Best Practices, Participant’s Workbook, 2009 ($17.99)

This workbook is for clinicians, case managers, and other staff in the behavioral health field. The workbook serves as a tool to help develop skills necessary to facilitate the Recovery process and to build partnerships with persons they are assisting along their recovery path.

               

 

 

Recovery Management Planning: Facilitating an Individual’s Recovery through Best Practices, Trainers Guide, 2009 ($400 for toolkit and $50 for Powerpoints)

These materials serve as a “Toolkit” to be used to train individuals as trainers who are able to train staff to develop a Recovery Management Plan (RMP) – a “person centered” approach to treatment/service planning. The Tool Kit provides training materials that teach skills and techniques to individualize the treatment/service planning process, and how to build recovery focused partnerships with individuals they are assisting along their recovery journeys.

 

 

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                             Recovery in Our Words: A book of Possibilities and Hope, 2009 ($17.99 including shipping cost)

This compilation of stories and poems give insight into the personal recovery paths taken by the 48 contributors. Their experiences, as well as the process of writing about the experiences, have been an important part of many of the writers’ personal recovery journeys. The writers share their works to assist others to understand their own personal struggles they may be experiencing; to let them know they are not alone; and to show everyone that recovery is possible.

                     

 

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Understanding My Recovery Process – a training for Consumers – Participants Manual, 2008 ($15.00)

This manual is a self-help handbook to assist individuals who are or who have received behavioral health treatment/services to learn about the recovery process and how to brighten their recovery possibilities.

 

 

 

 

 

Understanding My Recovery Process – A training for Consumers –

 Trainers Guide, 2008 ($250, including Powerpoints)

This toolkit uses a train the trainer’s model to educate/train individuals receiving services to internalize that mental health recovery is possible and to instill a sense of HOPE and POSSIBILITY. 

 

 

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Treatment Planning for Person Centered Care, 2005 ($50.00)

This book offers an exciting, dynamic, and fresh approach to the challenges of developing individual plans for mental health and addiction services. Our goal is to help make planning a management task for providers, a meaningful process for individuals receiving services, and a resource tool to assure person-centered care and optimal outcomes.

 

 

 

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Consumers in the Mental Health Workforce: A Handbook for Community Providers, 2006 ($30.00)

This book assists providers who are considering, or who have, expanded their workforce to include mental health consumers as staff. When carefully planned, employing individuals who indentify as persons receiving or who have received mental health services results in better outcomes for service recipients energizes agency staff and produces a stronger, more credible agency.

 

 

 

Emerging Best Practices in Mental Health Recovery (2nd edition), 2005 ($15.00)

This is a resource capable of integrating recovery into the behavioral healthcare system. A tool which can be used to develop a person centered treatment/service plan that uses recovery focus best practices. It enables family members and friends to provide support throughout the individual’s recovery process. It is designed to guide providers in the delivery of effective services, which are recovery focused and person-centered.